Frequently asked questions

Where can I get product help?

Email support@xenavor.shop or call 210-849-5498 before placing an order.

When will my order arrive?

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.

How can I track an order?

Tracking details are sent to the email used at checkout after the order is dispatched.

Can I return an item?

Eligible items can be returned 30 days after delivery. Review the refund policy for conditions and instructions.